Terms of service

Terms of Service

Last Updated: August 29, 2026

Overview

Welcome to The ShiZwm Co.

Throughout these Terms of Service, the terms “we,” “us,” “our,” and “The ShiZwm Co.” refer to The ShiZwm Co.

The ShiZwm Co. operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide our customers with a curated shopping experience.

Our online store is powered by Shopify, which enables us to provide and operate the Services.

These Terms of Service, together with any policies or guidelines referenced in these Terms, establish the terms and conditions governing your access to and use of our Services.

Please read these Terms carefully before using our website or placing an order. These Terms contain important information regarding your rights and responsibilities, including provisions relating to purchases, intellectual property, warranties, limitations of liability, and dispute-related matters.

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.

Section 1 – Access and Accounts

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you create an account or provide information to us while using our Services, you agree to provide information that is accurate, current, and complete.

You may be required to provide information such as:

  • Your name

  • Email address

  • Billing information

  • Shipping address

  • Payment information

  • Phone number

  • Other information necessary to process your order

You are responsible for ensuring that the information you provide remains accurate and up to date.

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You must not sell, transfer, assign, or otherwise allow another person to use your account without our prior written permission.

We reserve the right to suspend or terminate accounts where we reasonably believe that these Terms have been violated or where necessary to protect our customers, business, or Services.

Section 2 – Our Products

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and other information displayed on our website are accurate.

However, actual product colors and appearance may vary depending on your device, screen settings, lighting, photography conditions, and other factors.

We do not guarantee that the product you receive will appear exactly the same as it appears on your screen.

Product descriptions, specifications, pricing, availability, and other information may be changed or updated at any time without prior notice.

We reserve the right to:

  • Discontinue products

  • Limit product quantities

  • Refuse orders

  • Restrict sales to certain customers, regions, or jurisdictions

  • Modify product specifications or information

We make reasonable efforts to keep product availability information accurate, but products may become unavailable without notice.

Section 3 – Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

All orders are subject to acceptance and availability.

We reserve the right to accept, decline, modify, or cancel an order at our discretion, including where:

  • A product is unavailable

  • There is an error in product information or pricing

  • We suspect fraudulent or unauthorized activity

  • The order contains inaccurate information

  • We are unable to fulfill the order for operational reasons

Your order will be considered accepted once we have successfully processed your payment and issued an order confirmation.

Please review your order carefully before completing your purchase. Once an order has been accepted or processed, we may not be able to accommodate cancellation requests.

If we cancel or modify an order, we will make reasonable efforts to notify you using the email address, phone number, or other contact information provided when placing the order.

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

By placing an order, you confirm that the products are being purchased for personal or household use and not for unauthorized commercial resale or export.

Section 4 – Prices and Billing

All prices displayed on our website are subject to change without prior notice.

The price charged for your order will generally be the price displayed at the time you place the order and will be reflected in your order confirmation.

Unless otherwise stated, applicable taxes, shipping charges, handling charges, customs duties, or other applicable fees may be added to your order.

Promotional offers, discounts, and special pricing may be subject to additional terms and conditions.

If the terms of a specific promotion conflict with these Terms of Service, the terms applicable to that promotion will take precedence for that promotion.

You agree to provide accurate and complete billing, payment, shipping, and contact information.

You are responsible for promptly updating your information if it changes so that we can process your orders and communicate with you when necessary.

By submitting payment information, you confirm that:

  • The information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • The payment method belongs to you or you have permission from the authorized account holder to use it.

  • You authorize us or our payment service provider to charge the applicable amount for your purchase.

Section 5 – Shipping and Delivery

We make reasonable efforts to process and dispatch orders within the estimated timeframes displayed on our website.

However, delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Shipping carrier delays

  • Weather conditions

  • Natural disasters

  • Customs processing

  • Government restrictions

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances

Once an order has been handed over to the shipping or delivery carrier, delays caused by the carrier may be outside our control.

You are responsible for providing accurate shipping information at the time of purchase.

Section 6 – Intellectual Property

All content and materials available through our Services, including but not limited to:

  • Brand names

  • Logos

  • Trademarks

  • Product names

  • Product designs

  • Text

  • Images

  • Graphics

  • Videos

  • Audio

  • Product descriptions

  • Product reviews

  • Website design

  • Layout and arrangement of content

are owned by, licensed to, or otherwise used by The ShiZwm Co. and are protected by applicable intellectual property laws.

You may access and use our Services for personal and non-commercial purposes only.

Unless expressly permitted by us in writing, you may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Republish

  • Sell

  • Create derivative works

  • Publicly display

  • Publicly perform

  • Download or systematically store

  • Exploit

any portion of our website or its content for commercial or unauthorized purposes.

The ShiZwm Co. name, logo, branding, product names, designs, slogans, and other brand elements may not be used without our prior written permission.

All third-party trademarks appearing on our website remain the property of their respective owners.

All rights not expressly granted under these Terms are reserved by The ShiZwm Co.

Section 7 – Optional Third-Party Tools

Our Services may provide access to certain tools, applications, integrations, or features operated by third parties.

We do not necessarily monitor, control, or manage these third-party tools.

Such tools may be provided on an “as is” and “as available” basis and may be subject to the terms and policies of the respective third-party providers.

Your use of optional third-party tools is at your own discretion and risk.

You should review the applicable terms and privacy policies of the relevant third-party providers before using such tools.

We may introduce additional features, tools, services, or resources in the future. Any such features will also be considered part of the Services and will be subject to these Terms unless otherwise stated.

Section 8 – Third-Party Links

Our website may contain links to websites, applications, services, or other resources operated by third parties.

These links may be provided for your convenience.

We do not control and are not responsible for the content, accuracy, security, availability, privacy practices, or policies of third-party websites.

If you choose to access a third-party website or service, you do so at your own risk.

Any purchases, transactions, or interactions you have with third parties are solely between you and the applicable third party.

Any complaints, questions, or concerns regarding third-party products or services should be directed to the relevant third party.

Section 9 – Relationship with Shopify

Our online store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our Services.

However, purchases made through our website are transactions between you and The ShiZwm Co.

Shopify is not the seller of the products offered by The ShiZwm Co. and is not responsible for the products, orders, shipping, returns, refunds, exchanges, or other aspects of transactions between you and us.

By using our Services, you acknowledge that Shopify's role is primarily to provide the platform and technology supporting our online store.

Section 10 – Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, process, store, and disclose personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our Services are powered by Shopify, Shopify may also collect and process certain information relating to your use of our website and Services.

For more information about how we handle personal information, please review our Privacy Policy.

For information regarding Shopify's privacy practices, please refer to Shopify's applicable privacy policy.

Section 11 – Customer Reviews and Feedback

If you submit, upload, post, email, or otherwise provide us with reviews, comments, suggestions, ideas, photographs, videos, testimonials, or other content (collectively, “Feedback”), you grant The ShiZwm Co. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for business, marketing, promotional, and operational purposes, subject to applicable law.

You represent and confirm that:

  • You own the Feedback or have the necessary rights to provide it.

  • Your Feedback does not violate the rights of another person or entity.

  • Your Feedback does not contain unlawful, defamatory, abusive, obscene, or misleading material.

  • Your Feedback does not contain viruses, malware, or other harmful code.

  • You are not impersonating another person or entity.

We reserve the right, but are not obligated, to review, edit, refuse, or remove Feedback that we believe violates these Terms or applicable law.

You remain responsible for the content and accuracy of the Feedback you submit.

Section 12 – Errors, Inaccuracies, and Omissions

There may occasionally be errors, inaccuracies, or omissions on our website relating to:

  • Product descriptions

  • Product availability

  • Pricing

  • Promotions

  • Discounts

  • Shipping charges

  • Delivery estimates

  • Other product or Service information

We reserve the right to correct, update, or change such information at any time without prior notice.

Where permitted by applicable law, we may also cancel or modify an order if it was placed based on an obvious error in pricing, description, availability, or other information.

If an order is affected by such an error, we will make reasonable efforts to notify you.

Section 13 – Prohibited Uses

You may use our Services only for lawful purposes.

You must not use our Services:

  1. For any unlawful, fraudulent, harmful, or malicious purpose.

  2. To violate any applicable law, regulation, or legal requirement.

  3. To infringe or violate our intellectual property rights or those of others.

  4. To harass, threaten, abuse, defame, intimidate, or harm any person.

  5. To submit false, misleading, or fraudulent information.

  6. To impersonate another person or entity.

  7. To distribute spam, phishing attempts, malware, viruses, or other harmful material.

  8. To interfere with the operation, security, or functionality of our website.

  9. To collect or track personal information belonging to others without authorization.

  10. To reproduce, copy, sell, resell, or exploit any portion of our Services without our written permission.

  11. To use automated systems, bots, spiders, scrapers, or similar tools to access or extract information from our Services without our prior written permission.

  12. To bypass, disable, interfere with, or circumvent security measures or access restrictions.

  13. To engage in any activity that could damage, overload, disrupt, or negatively affect our Services or other users.

We reserve the right to suspend, restrict, or terminate access to our Services or accounts where we reasonably believe these Terms have been violated.

Section 14 – Automated Agents

You may not use automated agents, bots, scraping tools, or other automated systems to access, browse, interact with, or collect information from our Services without our prior written authorization.

Any authorized automated system must:

  • Clearly identify itself as an automated system.

  • Not impersonate human users.

  • Not bypass CAPTCHA or other security measures.

  • Not circumvent technical restrictions or access controls.

  • Comply with applicable laws and these Terms.

  • Stop accessing our Services if we request that it do so.

We reserve the right to block or restrict automated access to our Services at any time.

Section 15 – Termination

We may suspend or terminate your access to our Services, account, or any portion of the Services at our discretion where permitted by applicable law, including if we believe you have violated these Terms.

You remain responsible for any outstanding amounts owed to us up to the date of termination.

Provisions that by their nature should continue after termination will remain effective, including provisions relating to:

  • Intellectual Property

  • Feedback

  • Disclaimer of Warranties

  • Limitation of Liability

  • Indemnification

  • Governing Law

  • Privacy

  • Severability

  • Other provisions that are intended to survive termination

Section 16 – Disclaimer of Warranties

We make reasonable efforts to keep our website and Services accurate and operational. However, we do not guarantee that all information available through the Services will always be accurate, complete, current, or error-free.

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Services will always be available or uninterrupted.

  • The Services will be completely secure or error-free.

  • All information will always be accurate or complete.

  • The Services will meet every user's specific expectations.

  • Any particular product will always be available.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

Section 17 – Limitation of Liability

To the fullest extent permitted by applicable law, The ShiZwm Co., its owners, directors, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive losses or damages arising from or relating to your use of our Services or products purchased through our website.

This may include, where permitted by law:

  • Loss of profits

  • Loss of revenue

  • Loss of business opportunities

  • Loss of data

  • Business interruption

  • Replacement costs

  • Other indirect or consequential losses

This limitation applies to claims arising from your use of the Services, inability to use the Services, products purchased through the Services, or information provided through the Services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Section 18 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The ShiZwm Co., its owners, affiliates, directors, officers, employees, agents, contractors, service providers, and licensors from claims, losses, damages, liabilities, and reasonable expenses arising from:

  1. Your violation of these Terms.

  2. Your violation of applicable law.

  3. Your violation of the rights of another person or entity.

  4. Your misuse of our Services.

  5. Content or Feedback submitted by you that violates these Terms or applicable law.

We reserve the right to assume control of the defense of any matter for which you may be required to indemnify us, and you agree to reasonably cooperate with us in such defense.

Section 19 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

The remaining provisions will continue to remain valid and enforceable.

Section 20 – Waiver and Entire Agreement

If we do not immediately enforce any provision of these Terms, that does not mean we waive our right to enforce that provision in the future.

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and any other policies or guidelines referenced on our website, constitute the entire agreement between you and The ShiZwm Co. regarding your use of our Services.

These Terms supersede any previous agreements, communications, or understandings relating to your use of the Services.

Section 21 – Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms where permitted by applicable law, including in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction.

Section 22 – Governing Law

These Terms of Service and any separate agreements through which we provide our Services will be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of our Services will be subject to the jurisdiction of the competent courts having jurisdiction over The ShiZwm Co.'s principal place of business, subject to applicable law.

Nothing in this section is intended to limit any mandatory consumer rights or protections available to you under applicable law.

Section 23 – Headings

The headings used throughout these Terms are provided for convenience and organizational purposes only.

They do not limit, modify, or otherwise affect the meaning or interpretation of any provision of these Terms.

Section 24 – Changes to These Terms

We may update, modify, or replace these Terms of Service from time to time to reflect changes to our business, Services, legal requirements, or operational practices.

The most current version of these Terms will always be available on this page.

When we make material changes, we may update the “Last Updated” date and provide additional notice where required by applicable law.

Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

Section 25 – Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

The ShiZwm Co.

Email: info@shizwm.com
Phone: +91 9180213315

Address:
Amlaiguri, Titaguri Part 1, J.D. Road
Kokrajhar, Assam – 783370
India

GSTIN: 18ACVPW6764C1ZS

We will make reasonable efforts to respond to your inquiries in a timely manner.