Shipping Policy

Last Updated: August 29, 2026

At The ShiZwm Co., we aim to make your shopping experience simple and convenient. We carefully process and dispatch every order, and we work with trusted delivery partners to get your products to you as quickly as possible.

1. Shipping Charges

We offer the following shipping rates within India:

• Orders below ₹999: A flat shipping charge of ₹100 will be applied.

• Orders of ₹999 or more: Free shipping — no delivery charge.

The applicable shipping charge will be displayed at checkout before you complete your purchase.

2. Order Processing

Once your order is successfully placed, we will begin processing it for dispatch.

Orders are generally processed and dispatched within a reasonable timeframe. Processing time may vary depending on product availability, order volume, holidays, and other operational factors.

Once your order has been dispatched, you may receive shipping and tracking information through the contact details provided with your order, where tracking is available.

3. Delivery Time

Delivery times depend on the destination, location, courier service, and other logistical factors.

As a general estimate, most orders are expected to reach customers within 7–10 business days after dispatch.

Please note that the 7–10 business day timeframe is an estimated delivery period and is not a guaranteed delivery date. Remote locations or areas with limited courier connectivity may require additional time.

4. Tracking Your Order

Where tracking is available, we will provide tracking information after your order has been dispatched.

You can use the tracking details provided to follow the progress of your shipment.

Please allow some time for tracking information to become active after the package has been handed over to the delivery partner.

5. Delivery Delays

While we make every reasonable effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

• Courier or logistics delays

• Weather conditions

• Natural disasters

• Transportation disruptions

• Government restrictions

• Holidays or periods of high order volume

• Remote or difficult-to-reach locations

• Incorrect or incomplete delivery information

• Other unforeseen circumstances

The ShiZwm Co. is not responsible for delays caused by circumstances beyond our reasonable control.

6. Incorrect Shipping Information

Please carefully check your shipping address and contact details before completing your order.

We are not responsible for delivery issues resulting from incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at info@shizwm.com.

We will try to assist you, but we cannot guarantee that changes can be made after an order has been processed or dispatched.

7. Failed or Missed Deliveries

Our delivery partners may make multiple delivery attempts where applicable.

If a shipment cannot be delivered because the customer is unavailable, refuses delivery, provides an incorrect address, or otherwise prevents successful delivery, the shipment may be returned to us.

If the package is returned to us due to reasons attributable to the customer, additional shipping charges may apply if a re-delivery is requested.

8. Damaged Packages

Please inspect your package carefully when you receive it.

If the package or product appears damaged, defective, or incorrect, please contact us immediately at support@shizwm.com.

For damaged, defective, missing, or incorrect items, we may require clear video evidence of the package being opened.

Please refer to our Return & Refund Policy for complete details regarding damaged or incorrect products and the required video proof.

9. Shipping Restrictions

At present, our shipping policy applies to deliveries within India, unless otherwise stated on our website.

Certain locations may have limited delivery availability depending on the service coverage of our delivery partners.

10. Contact Us

If you have any questions regarding your order or shipping, please contact us:

The ShiZwm Co.
Email: info@shizwm.com
Phone: +91 9180213315

Address:
Amlaiguri, Titaguri Part 1, J.D. Road
Kokrajhar, Assam – 783370
India

We are happy to assist you with any shipping-related questions or concerns.