Frequently Asked Questions
📦 Shipping & Delivery
Do you ship across India?
Yes, we ship to most pin codes across India via courier partners like
Delhivery, Bluedart, India Post, and other reputed courier partners.
How can I track my shipment?
The moment your package leaves our facility, an automated tracking link
will be sent to you via SMS, WhatsApp, and email. You can track your
shipment's live journey from our warehouse to your doorstep.
💳 Payments & Pricing
Are there shipping charges?
We offer free shipping on prepaid orders above ₹999. A standard delivery
fee of ₹100 applies to orders below this amount or COD orders.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, Paytm), net banking, credit/debit
cards including Visa, MasterCard and RuPay, and major wallets through
secure payment gateways.
Are all prices inclusive of taxes?
Yes. Prices displayed on our website are inclusive of applicable taxes.
↩️ Returns, Exchanges & Refunds
What is your return/exchange policy?
We offer a 7-day return and exchange window from the date of delivery
for unused items in their original packaging. An unedited video of the
product unpacking/unboxing should be shared upon request.
How do I raise a return request?
You can submit a request through our returns portal or email our support
team with your order number and photos of the product.
When will I get my refund?
Prepaid refunds are credited back to the original payment source within
5 to 7 business days after we inspect the returned item. COD refunds are
processed via bank transfer or store credit.
👕 Products & Sizing
How do I choose the right size?
We provide a detailed Size Guide with exact measurements on every product
page. We recommend checking the measurements before placing your order.
Will the clothes shrink or bleed color?
Our premium cotton and fabric blends are pre-shrunk during manufacturing.
However, for vibrant or deeply dyed fabrics, such as traditional block
prints or indigos, we recommend hand-washing separately for the first
cycle to preserve color depth.